• Excellent oral and written interpersonal communications skills
• Creative, enthusiastic and able to understand new concepts and programs rapidly
• Ability to visualize and troubleshoot
• Ability to work well with and for people of all ages and experience

Desktop Publisher/Owner                                                1983 - Present 
DESIGN RESUMES, Wausau, WI 

• Developed and market desktop publishing firm specializing in the development of resumes for all levels and types of work experience.
• Contract to service groups and small businesses to provide services ranging from computerized accounting to newsletter publication. 
• Internally handle all promotion, correspondence, invoicing, accounting, and tax preparation for two family businesses, Motion Plus Construction and Motion Plus Inspection as well as Design Resumes. Prepare sales tax, estimated tax, personal property tax and sole proprietorship income tax forms.
• Create business cards, brochures, fliers, and newsletters for small businesses.
• Coordinate banquets and monitor fundraising projects for Kiwanis.
• Write articles and speeches for clients in need of editing services.

• Organized, planned, and coordinated budgets, equipment selection, and contracts for 400 unit luxury apartment complex located on 31 acres in Naperville, Illinois.
• Developed, wrote, and edited resident handbook to be used in all projects owned by Affiliated Capital Corporation.
• Researched, organized, planned, wrote, and edited corporation manual specifying all procedures and policies for growing property management division of development firm.
• Planned and coordinated purchases for offices, model apartments, and project clubhouse.
• Consulted with Project Construction Managers, leasing firms, owners of Affiliated Capital Corporation and representatives of Northwestern Mutual Life.
• Coordinated leasing and supervised two leasing agents.

• Managed 50 unit WHEDA/HUD project in Wausau including initial rent up phases with in-home interviews and financial screening.
• Supervised on-site managers in Merrill for 30 unit site, including regular visits to review policy, interview residents, and check conditions of units and site.
• Prepared lease agreements, Section 8 housing forms, and regularly evaluated resident income and assets. Mediated resident concerns and complaints.
• Developed, wrote, and produced newsletters for both projects to inform residents of upcoming events, to motivate, and to educate regarding care of apartment space.
• Consulted with WHEDA personnel, owners, property managers, and architects to assure compliance with federal and state regulations and to resolve construction and maintenance problems.

 Additional Experience 

• Over four years experience with Security Bank, Wausau and First Federal Savings & Loan, Grand Rapids, Minnesota in positions ranging from customer service to loan preparation to new accounts management.

• Noblis Pentium II 400 mhz with ASUS motherboard, 256 MB RAM, 10.2 GB hard drive, 8 MN Diamond Fire GL100 Video controller, Internal zip drive, 40 x CDROM
• Acer Pentium 100 computer with quad-speed CD-ROM, 17 inch monitor, 28.8 BPS modem, 3.2 gigabyte hard drive, 48 meg of RAM.
• Lexmark Optra R⁺, HP Desk Jet 895C
• Panafax UF-128m Fax
• Savin 9027DL Copier with autoduplexing, enlarging, and reducing capabilities as well as 1000 sheet paper tray. Full Service Contract in force with Hadley’s Office Products.
• Microtek Scan Maker IIHR
• Proficient in Microsoft Office 97 including Word, Access, and Excel, QuickBooks Pro, Turbo Tax, CorelDraw 8.0, OmniPage Pro, Adobe Photoshop, and QuarkXPress. All listed software is currently loaded.
• Connected to Datawave for Internet and e-mail capabilities.